3123 Nutrisystem Consumer Reviews and Complaints
I have really enjoyed the plentiful food options available on the basic plan. You bet, thanks for the feedback! They even customize their plans for men and women, so no matter your unique dietary needs, chances are pretty good that they have an option that will work for you. I wished to lose more. I also have access to Nutrisystems website. I find that when I have my own food that I like and because I am rarely hunger now, that the temptation to cheat is just not there.
The biggest thing I have to worry about with Nutrisystem is which delicious food I feel like eating for dinner tonight. Building Good Habits 4 out of 5 stars. I think Nutrisystem builds good habits - portion control and good website for good support.
I lost almost 40 lbs since April it's now December with absolutely no exercise. I finally quit my gym membership after 4 months. They were quite supportive and worked with me the whole time. I'll return to Nutrisystem if the weight returns, but so far so good, and it's holiday overeating time! Next time I go veggie 4 out of 5 stars. I tried Nutri System almost two years ago and lost 22 pounds pretty quickly. If I need it again, I'll try the vegetarian meals as I hear they're just as tasty and easy to prepare as the Basic Plan.
I gave the Basic Plan 4 stars because one shipment of food I received was missing two snack bars. Be sure to count your food when you get it to ensure everything is there. Easy As Pie 5 out of 5 stars. I just started Nutrisystem about a week ago and I absolutely love it!
I am a very picky eater, so I thought the food was going to be questionable, but it is surprisingly good. I really like that I don't need to count calories or spend a lot of time preparing meals. I have been pretty good about completing the daily logs online exercise, meals, water, etc. They help me keep on track. One of the things I think is absolutely great about Nutrisystem is the literature they provide with your 1st order.
I received a restaurant guide used it twice already and a menu book that includes approved foods you can use to supplement your menu at the grocery store. I am doing the 5 day flex plan, but am contemplating upgrading to the full 7-day program as it really is a no brainer and I am concerned about having the liberty to choose my own meals on the weekends that has proven to be very dangerous! The program is really simple to follow and my carb, sugar and salt cravings are gone. Today my wife came home with a cookie for my son she bought at Starbucks.
It looked so good, so I decided to have the NS chocolate chip cookie for my dessert and it was very satisfying. I love this program! I have been on Nutrisystem for 6 months and I have lost just over 35 lbs.
I also joined a local gym and have a personal trainer which of course helps. My goal is to look as good as the day I graduated from High School when I go to my 50th class reunion in By the way, I already think I look better than the day I graduated!
I know, wishful thinking, right? I've been on it for over a year and only lost 45 pounds. My support group keeps telling me to stick with it longer, claiming that if you stick with the plan you will lose all the weight you want. I've read on the NS support forums that 45 pounds is great, but I had hoped that I woul dhave lost pounds by now. Maybe I'll need to start excercising afterall. When I started the program I did not know if I would stick with it.
Diets can be hard to stick with sometimes. However, the Nutrisystem plan is not hard to stick with. The plan is laid out so simply that anyone can follow it. The Nutrisystem plan comes with a money back guarantee. If a person joins the program and does not like it he can receive his money back. The plan is so easy to follow. I have lost 22 pounds on the program while eating things like chocolate cake. Unlike Medifast, the food is delicious. If you are thinking of trying the plan but are afraid that you will not like the food please stop worrying.
The Nutrisystem plan comes with a great menu with foods on the menu that are very delicious. I have lost 32 pounds and finally feel like I may make my goal of losing I wasn't thrilled with the food when I started, but now that I can choose the foods that I really like it is much better. I love the pizzas loaded with red pepper or onions and pineapple. We've had out of town company and been to many family gatherings, where I used to overeat.
I find that when I have my own food that I like and because I am rarely hunger now, that the temptation to cheat is just not there. I also love most of the desserts, but who doesn't: Five years ago I lost 62 lbs on NS, but over the years I gained back 38 lbs.
Now I am back on the system and intend to stay until I reach my goal weight. My co-worker is using Jenny Craig but it was just to cost prohibitive for me. I've tried her meals and honestly didn't think they were as tasty as Nutrisystems are.
Just 65 Pounds Left To Go 4 out of 5 stars. I am on my 10th day on Nutrisystem and I absolutely love it! The food is great and a lot better tasting than Jenny Craig. I have lost 8 pounds so far and am really excited. I have 65 more to go to reach my goal weight. The website is full of good information and tons of motivation which I need and love!!
Anyone can do this diet. At 32 years old, I had surpassed pounds and went on a diet with Slimfast Shakes and low fat dinners that I made. I was single at the time and had the time to prepare my own meals and exercise vigorously for about an hour 5 days a week. Needless to say, I did lose 40 lbs in 3 months, but it was hard work and I was always hungry. I'm now 40 years old now and after several failed starts I decided to give Nutrisystem a go.
Being married with 2 children, my time is much more limited now. Nutrisystem is perfect for this reason as I don't have to count calories — it's all done online for me.
The meals are reasonably good and you can pretty much choose the meals you want. The first month I went with the default menu and selected the meals I liked best for the second and third month. I'm following the menu strictly and my caloric intake is around calories a day. All in all, I have been on the diet for 42 days and I have lost 23 lbs and 3 inches off my waist!
This program is well worth it! I needed to go on a diet. I had gained 25 pounds over the last year and I could not fit into any of my clothes. I did not want to go buy a whole new wardrobe when I already had a perfectly good one. With Nutrisystem I have access to a website that allows me to track my weight loss progress.
I enjoy logging onto the website and seeing how far I have come. I also get support from the website. I enjoy almost all of the foods Nutrisystem has to offer. They all taste pretty good. The best part of Nutrisystem is that I have lost weight with a program that is extremely easy to follow. I liked many aspects of the diet; however, I thought the food portions were too small. Maybe I'm too used to supersizing everything? The Nutrisystem plan does work though. When I was using the plan I lost about fifteen pounds.
The plan was also very easy to follow. I did not have to weigh out food. I did not have to count calories. I did not have to figure out which foods to eat to lose weight. I just had to follow the instructions that came with the plan and eat the food that the plan provided me with. When I joined the Nutrisystem plan I also received 24 hour access to the Nutrisystem web site where I could chat with someone for support daily if I needed to. Haven't used it, but its nice to know its there for me.
The food was just as tasty as pre-cooked frozen meals you buy in the grocery store. I enjoyed many of the foods that Nutrisystem offers. The desserts and snacks were delicious. The dinners are done very nicely with foods that are very tasteful and full of flavor.
The breakfasts were good I especially liked the pancakes. The lunches were also good. The thing I did not like about Nutrisystem was that the portions of foods they provided were too small. The program is extremely easy to use. Any man can join the program and expect to lose weight easily. I joined the plan and Nutrisystem sent me dieting tools, instructions on how to use the plan and great tasting foods. I also have access to Nutrisystems website. The website includes chat rooms, blogs, and group discussions about dieting.
The website is a great place for me to go to receive support. I have not felt this energetic in awhile. I now have the energy to get through the day without feeling so tired. I even have enough energy to work out. Hi Lynn — I replied to Ray with a couple of other options BistroMD and Diet-to-Go …I would recommend checking out those reviews if you think they may be something that would work for you and your husband.
There are definitely some ways to keep the costs down though. You will definitely want to incorporate fresh produce, though, as I think you would get tired of only eating their pre-made meals, and you will want to mix in a salad or something on most days just to get the health benefits from the fresh produce if nothing else.
Hi Pete — the frozen food is an additional charge, but can be included in your 4-week order or as an ala carte item. Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income. With the profit your company surely must realize, might you consider offering your program free to a few deserving people men and women who would benefit from it as well?
Just something you might consider … it just might be of benefit to your company in another way … good will! The Costco purchased gift cards can definitely be used and there is a space at checkout to put them in. You will just have to make sure you put the gift card in a few days before the processing date for additional deliveries. I just went through this whole process and received my order today. Thanks for the very thorough cost information.
Helped make my decision a lot easier. I agree, too, the frozen meals are definitely a nice bonus — especially the desserts! There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable.
Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It. Hi Isabel — Thanks for visiting. Hi Arlene — Thanks for visiting. I have always found it to be very easy to opt out. As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them.
I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do. Also what about duty and taxes, as well as shipping fees.
I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes? Are the ingredients identified on the package? Best of luck — Norm. Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page. I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet.
Does anyone offer three or four shipments monthly? If you get the Basic plan none of the foods are frozen, so that may be another option you could consider. Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS.
I have used your plan several years ago and did loose weight, but have gained some back. I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email.
Leave this field empty. Happy to help Tod…Thanks for reading! I adore this site — its so usefull and helpful! Thanks, glad you find it helpful! Great, detailed price breakdown. Thanks for taking the time to put this together. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.
I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong!
If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me.
We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box.
I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program.
I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order.
I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived.
Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.
This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you.
The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left.
Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon.
I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program!
This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific.
Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort.
The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out.
I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent.